Plan Your Visit

Paradise' is a Vintage & Independent designer department store and is proud to draw visitors from all over the country and the world! Here are some FAQs & tips to help you plan your visit! 

OF COURSE, OUR STORE IS FREE TO VISIT!

HOURS:
CLOSED MONDAYS
TUES-WEDS-THURS 12 noon - 6pm
FRIDAYS & SATURDAYS 12 noon - 7pm
SUNDAYS 12 noon - 6pm
Please check our google business profile or instagram for any special/holiday hours

"LATE NITES ON LORAIN" Hours
The last Friday of every month we are open 12 noon - 9pm for a special Small Business crawl and feature a live DJ, and various specials!

LOCATION: 
We are located at 3910 Lorain Ave. in Cleveland's Ohio City Neighborhood! 

PARKING:
Along our strip of Lorain Avenue, street parking is paid via the Park Mobile app and/or credit card coin kiosk right in front of the shop. 
FIND FREE PARKING:
Any of the numbered/intersecting streets on Lorain Avenue have free on street parking. Cleveland Public Library Carnegie West Branch to our East is surrounded on 3 sides by free parking.

BACKBACKS & LARGE BAGS
We require all book bag style Backpacks & large bags be held at the counter while you shop. Backpack purses do not count. 

CAN I BRING MY PET?
Sorry we do not allow animals/emotional support animals in the shop. Unfortunately there are many reasons why including that they are too unpredictable and a busy shop can lead to chaos. 

ARE YOU ADA ACCESSIBLE?
Yes. Or more, half yes. Most of our guests favorite part of the shop, our ground level is accessible by wheelchair. At this time our downstairs is not wheel chair accessible. We apologize for the inconvenience. 

HOW MUCH TIME DO I NEED?
We get asked this a lot! Our shop is 2 floors packed with vintage clothing, art, decor and furnishings. We recommend having a few hours of time to spend at least to get the full experience!

ALL CHILDREN MUST BE WATCHED BY AN ADULT AT ALL TIMES
HOW WILL I KEEP MY CHILDREN OCCUPIED?
While our shop may be sort of like a fun house, it is filled with many twists and turns and breakables, private fitting rooms, a scary Halloween room, an 18+ room of playboys and there are many ways a kiddo can get hurt or end up somewhere they shouldn't be.
There are many fun points within the store in terms of secret passageways and small attractions. We recommend having a few adults who can take turns watching kids if possible. And also check out our Passport to Paradise activity!

PASSPORT TO PARADISE:
As of August 2026 we also have a fun  Passport paper zine that you can grab for FREE at our entrance! Visitors can take the passport throughout the store and hunt for special memento stamps! 

PAY METHODS:
All credit & debit cards are subject to our processor's 3% transaction fee. 
We accept cash, major credit cards & Apple/Google Pay. We do not accept checks. 

PUBLIC BATHROOM:
We have one all gender restroom for our guests use. Do not be shy to ask. No merchandise allowed in restrooms.

FITTING ROOMS:
We have 3 different spacious fitting rooms with locking doors and a chair inside for you to try on clothing & accessories. Guests can try on 6 items at a time to keep garments safe. No large bags or purses will be allowed in fitting rooms.

CAN I BRING MY LUGGAGE ?
Sure! Like our large bag policy, we are able to hold it at the counter for you.

RETURN POLICY:
Due to the vintage nature of our store and arrangements with our vendors ALL SALES ARE FINAL. Please try on garments, and review your merchandise carefully. 

READ POSTED SIGNS THROUGHOUT THE STORE:
In our large shop we have posted signs including Staff only doors and areas, Rules for the Slide. Please be aware : )

CAN I TAKE PICTURES?
We encourage visitors to take all of the cell phone pictures they like! However staged/professional photography sessions we require be scheduled ahead of time & require a fee, please see our PHOTOS/RENTAL tab for more info.

NEARBY RESTAURANTS:
Ohio City is lush with so many!
Next Door: Juneberry Table, Tripi Italian Specialties, Domo Sushi, Goldie's Donuts, Duck Rabbit Coffee, Heart of Gold, Proof, Soho Chicken & Whiskey, Sacred Vortex 
Neighborhood: The Judith, Momocho, Johnny Mango, Heck's Cafe, Phoenix Coffee, Cents Pizza, Herb & Twine, Le Petite Triangle, Boaz Mediterranean, The West Side Market, Larder, Beet Jar Juice Bar & Eatery. Ask our staff for their recommendations!

DO YOU BUY VINTAGE?
Yes we do! By appointment only and 20 years or older is our rule. Please see our BUYING/SELLING tab for more info.

WHAT ARE YOUR PRICES LIKE?
Our vendors price their vintage items according to research on value by rarity, condition, designers/brands, age and ultimately processing and sourcing time. Our stationery and independent designer items are quality products sourced from around the world. From stickers, keychains and cards to rare jewelry art and furniture, we have gifts and treasures at all price points. 



FEEL FREE TO REACH OUT TO US WITH ADDITIONAL QUESTIONS