Plan Your Visit

Paradise' is a Vintage & Independent designer department store and is proud to draw visitors from all over the country and the world! Here are some FAQs & tips to help you plan your visit! 

OF COURSE, OUR STORE IS FREE TO VISIT!

HOURS:
CLOSED MONDAYS
TUES-WEDS-THURS 12 noon - 6pm
FRIDAYS & SATURDAYS 12 noon - 7pm
SUNDAYS 12 noon - 6pm
Please check our google business profile or instagram for any special/holiday hours

"LATE NITES ON LORAIN" Hours
The last Friday of every month we are open 12 noon - 9pm for a special Small Business crawl and feature a live DJ, and various specials!

LOCATION: 
We are located at 3910 Lorain Ave. in Cleveland's Ohio City Neighborhood! 

PARKING:
Along our strip of Lorain Avenue, street parking is paid via the Park Mobile app and/or credit card coin kiosk right in front of the shop. 
FIND FREE PARKING:
Any of the numbered/intersecting streets on Lorain Avenue have free on street parking. Cleveland Public Library Carnegie West Branch to our East is surrounded on 3 sides by free parking.

SHOP POLICIES:
Please refer to our shop policies tab for detailed info but to summarize, We hold all backpacks & large bags, Children must be accompanied by an adult at all times, Service Animals only, & Absolutely no guns or dangerous weapons allowed.

HOW MUCH TIME DO I NEED?
We get asked this a lot! Our shop is 2 floors packed with vintage clothing, art, decor and furnishings. We recommend having a few hours of time to spend at least to get the full experience!

HOW WILL I KEEP MY CHILDREN OCCUPIED?
There are many delights within the store in terms of secret passageways and small attractions. We recommend having a few adults who can take turns watching kids if possible. And also ...

PASSPORT TO PARADISE:
As of August 2026 we also have a fun  Passport paper zine that you can grab for FREE at our entrance! Visitors can take the passport throughout the store and hunt for special memento stamps! 

PAY METHODS:
All credit & debit cards are subject to our processor's 3% transaction fee. 
We accept cash, major credit cards & Apple/Google Pay. We do not accept checks. 

PUBLIC BATHROOM:
We have one all gender restroom for our guests use. Do not be shy to ask. No merchandise allowed in restrooms.

FITTING ROOMS:
We have 3 different spacious fitting rooms with a chair inside for you to try on clothing & accessories. Guests can try on 6 items at a time to keep garments safe. No large bags or purses will be allowed in fitting rooms.

CAN I BRING MY LUGGAGE ?
Sure! Like our large bag policy, we are able to hold it at the counter for you.

RETURN POLICY:
Due to the vintage nature of our store and arrangements with our vendors ALL SALES ARE FINAL. Please try on garments, and review your merchandise carefully. 

READ POSTED SIGNS THROUGHOUT THE STORE:
In our large shop we have posted signs including Staff only doors and areas, Rules for the Slide. Please be aware : )

CAN I TAKE PICTURES?
We encourage visitors to take all of the cell phone pictures they like! However professional photography sessions we require be scheduled ahead of time & require a fee, please see our PHOTOS/RENTAL tab for more info.

NEARBY RESTAURANTS:
Ohio City is lush with so many!
Next Door: Juneberry Table, Tripi Italian Specialties, Domo Sushi, Goldie's Donuts, Duck Rabbit Coffee, Heart of Gold, Proof, Soho Chicken & Whiskey, Sacred Vortex 
Neighborhood: The Judith, Momocho, Johnny Mango, Heck's Cafe, Phoenix Coffee, Cents Pizza, Herb & Twine, Le Petite Triangle, Boaz Mediterranean, The West Side Market, Larder, Beet Jar Juice Bar & Eatery. Ask our staff for their recommendations!

DO YOU BUY VINTAGE?
Yes we do! By appointment only and 20 years or older is our rule. Please see our BUYING/SELLING tab for more info.